极度隐私

原标题：“无忧调解超市”解民忧镇坪县地处陕渝鄂三省交界处，是陕西的“南大门”。    DETROIT -- The United Auto Workers union significantly escalated its walkout against Detroit's Three automakers, shutting down Ford's largest factory and threatening Jeep maker Stellantis.In a surprise move Wednesday night, 8,700 members left their jobs at Ford’s Kentucky truck plant in Louisville.And Thursday morning, union President Shawn Fain hinted at further action against Stellantis. “Here's to hoping talks at Stellantis today are more productive than Ford yesterday,” Fain wrote on X, formerly Twitter, without saying what might happen.Ford's truck plant makes heavy-duty F-Series pickup trucks and large Ford and Lincoln SUVs, hitting the company's most lucrative products. The vehicles made at the plant generate $25 billion per year in revenue, the company said in a statement.Fain said in a statement that the union has waited long enough “but Ford hasn’t gotten the message” to bargain for a fair contract. “If they can’t understand that after four weeks, the 8,700 workers shutting down this extremely profitable plant will help them understand it,” Fain said.The strike came nearly four weeks after the union began its walkouts against General Motors, Ford and Stellantis on Sept. 15, with one assembly plant from each company. The company, however, called the strike expansion “grossly irresponsible” and said it has made strong wage and benefit offers to the union. It said the move puts about a dozen other Ford facilities at risk, as well as parts supply plants that together employ over 100,000 people.A Ford executive said the union called a meeting at the company's Dearborn, Michigan, headquarters Wednesday afternoon where Fain asked if the company had another offer. High-ranking Ford executives responded that they are working on possibly bringing electric vehicle battery plants into the UAW national contract, essentially making them unionized. But they didn't have a significantly different economic offer, the executive said. Fain was told the company put a strong offer on the table, but there wasn't a lot of room to increase it and keep it affordable for the business, the executive said.Fain responded by saying, if that's the company's best offer, “You just lost Kentucky Truck Plant,” said the executive. The meeting only lasted about 15 minutes, he said. In a video, Fain said the union moved because Ford didn't change its offer. “We've been very patient working with the company on this,” he said. “They have not met expectations, they're not even coming to the table on it.”The escalation against Ford shows that Fain is trying to increase pressure on the company, said Marick Masters, a business professor at Wayne State University who follows labor issues.But Ford and the other automakers have made concessions and raised wage offers, he said. The companies, he said, “may have reached their resistance points to varying degrees.” Executives, he said, have bottom line positions they can’t cross in terms of staying competitive with other automakers.Fain, Masters said, likely is testing how far he needs to push Ford before going to “full throttle,” by taking all 57,000 Ford members out on strike.The union’s move doesn’t leave him optimistic for a quick end to the strikes, Masters said. “I think the issues that remain on the table are quite thorny,” he said, pointing to union demands that all workers get defined benefit pensions and health insurance when they retire.The UAW expanded its strikes on Sept. 22, adding 38 GM and Stellantis parts warehouses. Assembly plants from Ford and GM were added the week after that. The Kentucky strike brings to 33,700 the number of workers on strike against the three automakers.Thus far, the union has decided to target a small number of plants from each company rather than have all 146,000 UAW members at the automakers go on strike at the same time.Last week, the union reported progress in the talks and decided not to add any more plants. This came after GM agreed to bring joint-venture electric vehicle battery factories into the national master contract, almost assuring that the plants will be unionized.Battery plants are a major point of contention in the negotiations. The UAW wants those plants to be unionized to assure jobs and top wages for workers who will be displaced by the industry’s ongoing transition to electric vehicles.Since the start of the strike, the three Detroit automakers have laid off roughly 4,800 workers at factories that are not among the plants that have been hit by the UAW strikes.The companies say the strikes have forced them to impose those layoffs. They note that the job cuts have occurred mainly at factories that make parts for assembly plants that were closed by strikes.The UAW rejects that argument. It contends that the layoffs are unjustified and were imposed as part of the companies' pressure campaign to persuade UAW members to accept less in negotiations with automakers. The factories affected by layoffs are in six states: Michigan, Ohio, Illinois, Kansas, Indiana and New York. Sam Fiorani, an analyst with AutoForecast Solutions, a consulting firm, said he thinks the layoffs reflect a simple reality: The automakers are losing money because of the strikes. By slowing or idling factories that are running below their capacities because of strike-related parts shortages, Fiorani said, the companies can mitigate further losses.“It doesn’t make sense to keep running at 30% or 40% of capacity when it normally runs at 100%,” he said. Striking workers are receiving $500 a week from the union’s strike pay fund. In some states, laid-off workers could qualify for state unemployment aid, which, depending on a variety of circumstances, could be less or more than $500 a week. Fiorani said that as the strikes widen, more workers will likely be laid off at non-striking plants. Separate companies that manufacture parts for the automakers are likely to have laid off workers but might not report them publicly, said Patrick Anderson, CEO of the Anderson Economic Group in Lansing, Michigan. A survey of parts supply companies by a trade association called MEMA Original Equipment Suppliers found that 30% of members have laid off workers and that more than 60% expect to start layoffs in mid-October.。近年来，随着经济社会的快速发展和社会格局的不断调整，各类不稳定因素不断增多，如何在纷繁复杂的信息中打捞真实民意？如何畅通民意渠道、解决群众合理诉求，推动基层社会治理体系和治理能力现代化？镇坪县另辟蹊径，努力探索出一套实用、管用的信访矛盾纠纷解决路径——即运用综治中心数据平台，整合基层调解资源，建立“无忧调解超市”，群众遇到矛盾纠纷，在“超市”里选择调解员上门调解，既密切了党群干群关系，又形成了政府支持、行业助力、群众参与的“大调解”工作格局，有效推动了县域社会治理现代化进程。创新在矛盾碰撞中应运而生从2017年开始，镇坪县曾家镇陆续启动高速路、千山湖水电站、千户社区等大型项目工程的开工建设，信访矛盾纠纷大量集中爆发，镇调委会工作人员在繁杂的任务和矛盾中不堪重负。为提高社会环境保障效能，曾家镇在县司法局、县信访局指导下，探索建立了“无忧调解室”，聘请已退休的法庭庭长、司法所所长、村党支部书记、镇人大主席（信访工作专家）4位经验丰富的退休人员作为调解员，试运行后效果非常好，当年就调解了180余件纠纷，群众也很认可，当年得到省委政法委的表彰。随着不断地实践，“无忧调解室”出现调解员过于固定，群众有时会认为“踩偏船”不公平等弊端。为解决和规避此类弊端，2020年镇坪县筹备优化升级“无忧调解室”，2021年3月，全县7个镇正式成立“无忧调解超市”，“无忧调解室”得到了拓展和延伸。

二 | 全方位“建库” 备足“调解超市货源”“在我忙于上访的日子里，邻里乡亲或发展养殖、种植，或外出打工、做生意赚了钱。而我忙着‘上访’，到头来穷得叮当响，党的惠民政策这么好，过去是我没把握好。现在在调解员张其兵的帮助下，我搞起了养殖，用他们的话说，是走上了自主创业之路。”说起曾经信访的事情，上访了十多年的夏某平感慨道。

三 | 家住镇坪县曙坪镇和平村的夏某平，2005年筹资修路未得到政府补贴，2006年开始上访。十多年间，县、市、省、北京访了个遍，路费花了好几万元，让本来宽裕的日子变得捉襟见肘。镇村有关人员多次苦口婆心劝说，问题始终得不到解决。

四 | 自曙坪镇建立起“无忧调解超市”后，夏某平上访的事情，县司法局、县信访局工作人员会同“超市”调解员一起上门调解。功夫不负有心人，在大家的共同努力下，夏某平解开心中千千结，把心思全部用在发家致富上。为让“无忧调解超市”功能完善、正常运行，镇坪县充分运用镇综治中心数据平台和接待室、调解室功能，整合镇综治中心、司法所、派出所、基层法庭、交警中队、法律服务工作站及镇村调解委员会等各方资源，组成“无忧调解超市资源库”。凡属于“无忧调解超市”受理范围内的事宜，无论群众点名任何一方人力资源，“超市”管理人员均认真协调、精心组织，确保达到群众满意的效果。

五 | 目前，镇坪各镇的“无忧调解超市”共整合吸纳各类参调人员80名左右，确保“超市”调解资源最大化。对于“无忧调解超市资源库”的所有人力资源，镇坪采取线下、线上方式对外公布，供群众选择点名调解。线下将“资源库”中的人员照片在“超市”内分类上墙，注明每个人的职能、职责和电话号码、能力特长，供群众“点名”调解；线上是运用综治中心的数据平台，将全县综治网格员摸排出的各类矛盾纠纷，上传至综治中心平台，给予调解答复、导入司法程序或按行业部门管理权限，转办交办；同时，将“资源库”内资源、运行机制等，纳入综治数据平台，提高智能调解效率。高效能“出库” 接受“群众点名调解”“千里书信只为墙，让他三尺又何妨。

六 | ”上竹镇中心村三组村民赵某和高某，因为劳务工资问题一直闹矛盾，村调委会调解几次均未达到效果。高某到镇“无忧调解超市”里点名调解员、老司法员邓录海为其调解，在调解员用心用情地调解下，老邻居终于握手言和。“无忧调解超市”调解矛盾纠纷的实例不胜枚举，截至目前，全县7个镇“无忧调解超市”共排查矛盾纠纷468件，化解445件，群众在超市点名调解矛盾400余件，处置多年未能化解的历史疑难问题5起。

七 | 各镇辖区内的矛盾纠纷全部做到底子清、情况明、有调解，全县满意度调查持续位居全市前列。

八 | 信访总量逐年下降，网格员APP手机终端上传平台调解数据已达4100余条，巩固了“最具安全感百佳县”成果，为把镇坪打造成为最平安、最稳定、最和谐的县奠定了坚实基础。

九 | 为充分发挥“无忧调解超市”作用，镇坪聚焦重点人群、重点地区、重点行业、重点时段，推行矛盾纠纷常态化排查调处机制，定期开展矛盾纠纷排查，发现问题，运用网格员APP手机终端上传至综治中心数据平台上报。对群众向“无忧调解超市”申请的调解事项和“无忧调解超市”组织各村调委会排查出的矛盾纠纷苗头隐患，分类梳理、建立台账，应调尽调、就地化解。

十 | 对排查发现可能引起越级访、治安案件、刑事案件、群体性事件的矛盾纠纷和调解不了、无法导入法治轨道的矛盾纠纷，通过数据平台及时预警提醒，规范分流，努力预防信访纠纷苗头，防范信访问题激化。

十一 | 镇坪整合镇综治中心、派出所、法庭、交警队，发挥他们在“无忧调解超市”中的行业调解职能，打破行业壁垒，规范访调对接、警调对接、诉调对接流程，推动人民调解与各方信息系统互联互通、数据共享，形成了规范高效的对接处置工作模式。

十二 | 县司法局、县信访局还组建了重大疑难矛盾纠纷集中研判分析小组，组织县内经验丰富的司法所长、信访干部、调解人员，定期对各“无忧调解超市”提交的疑难调解事宜进行集中分析研判，提出解决建议，共同研究化解，防止越级访、进京访、群体性事件发生。绩效化“盘点” 规范“调解超市运营”“无忧调解超市”能否规范运行并取得群众满意效果，核心在“资源库”人员的整体素养和调解能力水平。镇坪县在全面实现各村人民调解委员会率先完成换届工作的基础上，充分发挥“无忧调解超市”在本辖区的牵头培训作用，采取集中授课、交流研讨、案例评析等多种形式，重点开展法律政策、专业知识、调解技能等方面的培训，不断提高人民调解员新形势下化解矛盾纠纷的能力和水平。

十三 | 近年来，镇坪县以规范运行为目标，把卷档资料管理作为规范调解程序的重要环节，强化案件办理的全过程管理，努力做到资料齐、手续全、卷宗规范，确保“无忧调解超市”在调处矛盾纠纷的各个环节上不出现任何疏漏和问题。为激励“资源库”调解人员的工作积极性，镇坪县对公职人员以外的调解人员，安排由县司法局牵头，制定具体绩效考评办法，采取“以案定补”方式，定期对调解情况进行“盘点”，根据调解事项的难易程度，分别按50元、100元、200元、500元、1000元等标准，对每件调解案件予以补贴。同时，对每个村的调委会主任、专职调解员按年均1000元的标准发放绩效薪酬，激励调解员积极主动工作，促使大量的信访矛盾纠纷在镇村一级得到妥善化解。（付抗 朱光丽 农民日报·中国农网记者 胡明宝）返回搜狐，查看更多责任编辑：